PINs can be sent to the email address we have associated with your license.  You will be able to confirm your email address on the next screen.
To retrieve a missing PIN, please complete the form below:

  • Select your profession
  • Enter your license number
    - use only a 6-digit number, including any leading zeros
    - do not use any letters, dashes, or numbers after dashes
    - if you do not know your license number, you can look it up at
  • Enter your date of birth
  • Enter the last 4 digits of your Social Security number
  • If you do not have a Social Security number, you will need to contact customer service at or 518-474-3817 ext. 570
    - please include your profession, license number, and date of birth
Profession is required.
A 6-digit license number is required.
Date of birth is required.
SSN (last 4 digits) is required.